• Which countries do you ship to?
    • We ship worldwide. If you are worried that your country might not accept our products because of regulation or customs policies, please send us an email explaining the situation and we will try to find out for you what the best approach is.
  • What about returns and delivery time?
    • After placing your order, the whole process of preparing, packing and shipping to your doorstep can take approximately 15 business days depending on your location. Orders get sent out within 48 hours on average, after which you won't be able to cancel your order since the package will already be in transit. 
  • Where is my order?
    • Your order can be tracked using the tracking code found in your shipping confirmation email. If you have not received the email 48 after placing the order, please contact us and we will help you out.
    • How do you ship your packages?
      • We ship most of our products directly from our Artist's house all over the world. The products are shipped to UPS courier by air freight, and from then on you can track your order with the local courier right to your doorstep.
    • My order arrived damaged, what can I do?
      • We are sorry to hear that. If your order arrived damaged, please send us photos of the damage, and we will offer a way to replace the broken part or refund your order.